The doctor do not take my plan/ refused to accept my policy. What should I do? Here are benefit verification instructions for providers: 1.Tell your provider Pivot Health plans are underwritten by insurance carrier Companion Life...
My doctor/hospital facility billed me for the remainder of my bill, even though insurance already paid them. What should I do? If your provider bills you for any portion of the discount, the member may refer that bill to Insurance Benefit...
Do I get prescription discounts? Yes. The prescription drug vendor is Cerpass Rx. Every health plan includes prescription discounts for qualified medications. To find a...
I just moved. How do I change my address on file? Call Insurance Benefit Administrators at 844-630-7500 or email clientservices@insurancebenefitadministrators.com.
How do I change my payment method? Call Insurance Benefit Administrators at 844-630-7500 or email clientservices@insurancebenefitadministrators.com.